Transforming our volunteer experience

Welcome to the Transformation Resource Hub

Over the next 12 months we will be making a number of changes in the following areas which will improve our volunteer experiance for both existing and new volunteers. 

  • Simplifying role and structures
  • Digital support to get hings done


  • Whilst a lot of this will go on in the background the MOST IMPORTANT THING that YOU can do NOW is to ensure that your Compass Details are correct.

  • Cleaning up your Compass data

    A key element of how we will Transform Scouting will be the introduction of a new Membership System. This will be accessible to all adult volunteers through a single sign on from within the Web pages. The new system will incorporate three areas covering

    • New member joining
    • Membership Records
    • Learning


    As Scouts we have a fantastic Motto – Be Prepared. We need to start preparing ourselves so that when the new Membership system is switched on and the old one (Compass) is switched off, we don’t want to lose any of your precious training records, your years of service or any really important information.

    Of the 1,500+ adult members we have across Forth Region, the VAST majority of you have got a unique email address stored in Compass right now. An email address that only you use and only you have access to. This means that if the Scouts had to send you some important information, they can do this safely knowing only you are likely to read it.

    Some members share their email address with someone else. Maybe it is with their spouse or partner, maybe it is a family email address. Because this is not only used by you as a member, we would not be able to use it as login details for the new membership system because your data is unlikely to be safe. Something that all organisations, businesses and charities are not allowed to do.

    Some members have email addresses that do not permit Scout emails to come to you. The Scouts already regularly send out useful communications based on your role in Scouting and right now it is likely you are missing these. Examples of this type of email are email addresses.

    These emails, because of the data protection responsibility of the organisation do not allow Scout emails to arrive in your inbox. So, if you ever HAD to change your Scouts password you would never be able to do so and may never be able to access your Scout membership information. This would also mean you cannot do some of that really important training when it comes up for renewal.

    Some members do not have an email address at all, and some have an email address that is not valid any more, maybe they set it up many years ago and now don’t use it.

    We need for every member to have a unique, current, accessible and valid email address and we want to start thinking about this now so that when the changes happen, we are ‘Prepared’.


    Please take time to do this important task and if you have any questions regarding it then please contact your District Secretary who will be able to advise. 



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